Brannons Office City BUY LOCAL!
1-800-631-7283
TALLADEGA (256) 362-6104
SYLACAUGA (256) 249-4941
PELL CITY (205) 884-4040

Our Office Hours are Monday - Thursday 8:00 - 5:00 and Friday 8:00 - 3:00

Brannon's Office City

Return Policy and Request Form

RETURN AUTHORIZATION FORM
 
Your Name:
Company Name:
E-mail Address:
Phone Number:
PO Number:
Invoice #Item #QtyReason for ReturnReorder?
Yes    No
Other Comments
 

Brannon's Office City 100% Satisfaction
Guarantee and Return Policy

At Brannon's, we take pride inour satisfied customers. If you are dissatisfied with any product that you have purchased, return it within 20 days of purchase and we will be glad to issue a credit. We only ask that you help us by using the following guidelines and exceptions:

  • Please fill out and submit the Return Authorization form on this web page or call us to request a credit return.
     
  • All returns must be requested within 20 days of invoice date.
     
  • All returns (other than defective) must be unopened, with no labels or writing on the product or manufacturer's packaging.

DEFECTIVE PRODUCTS:
Defective products can only be returned to Brannon's within 20 days from invoice date. Any other defects after the 20 days must be handled directly with the manufacturer of the product. Call us and we will be glad to assist you in locating the manufacturer of your product.

OFFICE MACHINES:
We can and will sell you any type of machinery in our catalog (i.e. printers, cash registers, fax machines, copiers, digital cameras, camcorders, telephones, etc.), but we do not have a service technician to assist you if something goes wrong with your product. If that is a concern for you, then we may not be the right choice for those items. These items too, only have a 20-day warranty; anything after that would have to be handled through the manufacturer.

FURNITURE & FURNITURE ACCESSORIES:
is only returnable if it is defective upon delivery. Please contact customer service or your sales representative to help you make decisions based on your individual needs before ordering furniture or furniture accessories.

SPECIAL ORDER PRODUCTS:
Special order furniture, printing, and any customized item, does not qualify under our return policy.

Your business is very important to us and our goal is to make you as comfortable with your purchasing experiences as possible.

 

Brannons Office City